French company creates 400 new Scottish jobs


A French management services company is creating 400 new jobs across the central belt of Scotland.

Webhelp TSC – which already employs almost 3,000 people in Scotland – is setting up 294 new positions in its Glasgow base, 76 in Larbert and 30 in Kilmarnock.

The company has also set up its own training academy to promote youth employment, by equipping young people with the skills for work.

The expansion is intended to meet growing international demand for the services already provided across the company’s existing contact centres in Scotland, at Larbert, Greenock, Kilmarnock, Dunoon, Rothesay and Glasgow.

The jobs will be recruited in a two-year rolling programme that has already begun, with 50 new employees aged 18-24 already having been recruited – some of whom the First Minister met this morning on a visit to Webhelp TSC’s Glasgow base, where the jobs were announced.

To prepare the recruits for the working environment, the company has set up its own Customer Experience Academy where new starts undergo an ambitious training programme.

Alex Salmond described the employment boost as “further proof of the attractiveness of Scotland’s workforce to foreign investors” and “yet another example of Scotland’s increasing success in attracting inward investment”.

The investment is being supported by Regional Selective Assistance from Scottish Development International worth £1.5 million, intended to provide fittings and IT equipment.